Vendor Terms

Terms of Service Welcome to Next Level Digital Marketing Agency (“we,” “our,” “us”). These Terms of Service (“Terms”) govern your use of our website https://nextleveldm.in, including any related applications and services (the “Site”). By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not access or use the Site. 1. Payment Terms Upon acceptance of this proposal, 100% of the total charges per month is payable at the start of the month. Additional revisions or scope changes may incur extra charges. 2. Service Scope We will start working only for new videos uploaded on the channel/platform after onboarding; no work will be done for old videos. We will require access to the YouTube channel/other platforms and related accounts for the purpose of providing services, and Client agrees to provide such access. Clients have to handle replies on comments, live moderation, and blocking users. Clients should ensure that all content adheres to YouTube’s & Meta policies and guidelines to avoid issues such as demonetization or channel strikes. Clients should ensure that all content respects copyright laws and obtains necessary permissions for copyrighted material used in videos. Client is responsible for handling any controversies that may arise on the channel, including negative comments or public relations issues. Enable proper 2-factor authentication and security measures to prevent hacking of the channel or Google accounts; we are not held liable for any such incident. We put our reasonable efforts into clients’ channel growth, but it is all about the YouTube/Meta algorithm and content’s ability to engage users. Client retains full ownership and control of their channel/platforms including content, branding, and access credentials. For all the listed services, one request form will be provided; clients have to fill these forms with complete and correct information as required. 3. Creative Services For creatives, provide reference images in advance; otherwise, we’ll design accordingly. No changes or revision in templates will be entertained further. For any revision in any work, inform us within 36 hours from the time of delivery; after this, no revision request will be entertained. Revisions (if any) required should be listed in one request; multiple requests for revisions will not be entertained. 4. Refunds and Subscriptions No refund will be entertained in any case. It’s a subscription-based model, and if any service is not utilized by you in a month, then it will not be transferred to the next month. 5. Professional Conduct We strictly prohibit the use of titles such as “Sir” or “Madam” to ensure equality and professionalism in our interactions. Next Level Digital Marketing Agency is committed to maintaining a professional tone in all communications, and the same should be reciprocated. 6. Limitation of Liability We are not responsible for any issues that arise due to violations of YouTube’s & Meta policies, copyright laws, or any controversies on the channel. We are not liable for any hacking incidents despite taking security measures and enabling two-factor authentication. 7. Amendments We reserve the right to amend these Terms at any time. Any changes will be posted on this page, and it is your responsibility to review these Terms periodically. 8. Contact Information If you have any questions about these Terms, please contact us at: info@nextleveldm.in By using our services, you acknowledge that you have read, understood, and agreed to these Terms of Service.